• customer service training, hospitality customer service, service skills course

    Basic Customer Service Orientation

    This course introduces the fundamentals of excellent customer service. Learners will understand how to communicate clearly, handle customer needs professionally, and create positive service experiences. Ideal for workers in hospitality, retail, care, and service roles.

  • grooming course, personality development, professional appearance training

    Grooming & Personality Development

    This course focuses on personal grooming, professional behavior, and confidence at work. Learners will develop a positive attitude, proper workplace appearance, and strong interpersonal skills to succeed in customer-facing roles.

  • food handling certificate, food safety training, food hygiene course, hospitality food handling, certified food handler training, food safety certification

    Food Handling Certificates

    The Food Handling Certificate course is designed for workers in food service, hospitality, catering, and care environments. This training ensures learners understand proper food safety practices, hygiene standards, and legal responsibilities when handling food.Facilitated by a Licensed Training Partner

  • workplace communication training, employee communication skills

    Workplace Communication Skills

    This course helps workers communicate effectively with colleagues, supervisors, and clients. Learners will improve listening skills, teamwork, and respectful workplace interaction.

  • hospitality training course, hotel staff training, hospitality basics

    Introduction to Hospitality Operations

    This course gives learners a basic understanding of how hospitality businesses operate. It covers service flow, guest expectations, and teamwork in hotels, restaurants, and service environments.

  • time management training, workplace discipline course

    Time Management and Work Discipline

    This course helps workers manage time effectively, stay punctual, and maintain discipline in the workplace. Simple habits are taught to improve productivity and reliability.

  • Introduction to Leadership and Teamwork

    This beginner-friendly course introduces leadership fundamentals. Learners will understand responsibility, teamwork, and how to support others even without a management role.